RETURNS:
We will gladly accept returns or exchanges for any merchandise purchased on this website that is in new condition and can be re-sold.
We will also replace or refund any merchandise damaged by Post Office or FedEx shipping.
To start the return process just use the "Contact" page to reach us with an expanation of the situation.
Privacy:
This privacy notice discloses the privacy practices for www.SummerBridgeDirect.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
What
personally identifiable information is collected from you through the
web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We
are the sole owners of the information collected on this site. We only
have access to/collect information that you voluntarily give us via
email or other direct contact from you. We will not sell or rent this
information to anyone.
We will use your information to respond to
you, regarding the reason you contacted us. We will not share your
information with any third party outside of our organization, other than
as necessary to fulfill your request, e.g. to ship an order.
Unless
you ask us not to, we may contact you via email in the future to tell
you about specials, new products or services, or changes to this privacy
policy.
Your Access to and Control Over Information
You
may opt out of any future contacts from us at any time. You can do the
following at any time by contacting us via the email address or phone
number given on our website:
-See what data we have about you, if any.
-Change/correct any data we have about you.
-Have us delete any data we have about you.
-Express any concern you have about our use of your data.
Security
We
take precautions to protect your information. When you submit sensitive
information via the website, your information is protected both online
and offline.
Wherever we collect sensitive information (such as
credit card data), that information is encrypted and transmitted to us
in a secure way. You can verify this by looking for a closed lock icon
at the bottom of your web browser, or looking for "https" at the
beginning of the address of the web page.
While we use encryption to
protect sensitive information transmitted online, we also protect your
information offline. Only employees who need the information to perform a
specific job (for example, billing or customer service) are granted
access to personally identifiable information. The computers/servers in
which we store personally identifiable information are kept in a secure
environment.
Orders
We request information from you
on our order form. To buy from us, you must provide contact information
(like name and shipping address) and financial information (like credit
card number, expiration date). This information is used for billing
purposes and to fill your orders. If we have trouble processing an
order, we'll use this information to contact you.
Cookies
We
use "cookies" on this site. A cookie is a piece of data stored on a
site visitor's hard drive to help us improve your access to our site and
identify repeat visitors to our site. Cookies can also enable us to
track and target the interests of our users to enhance the experience on
our site. Usage of a cookie is in no way linked to any personally
identifiable information on our site.
Sharing
We use
an outside shipping company to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not
retain, share, store or use personally identifiable information for any
secondary purposes beyond filling your order.
Links
This
web site may contains links to other sites. Please be aware that (other
than our shopping cart) we are not responsible for the content or
privacy practices of such other sites. We encourage our users to be
aware when they leave our site and to read the privacy statements of any
other site that collects personally identifiable information.
Surveys & Contests
From
time-to-time our site may request information via surveys or contests.
Participation in these surveys or contests is completely voluntary and
you may choose whether or not to participate and therefore disclose this
information. Information requested may include contact information
(such as name and shipping address), and demographic information (such
as zip code, age level). Contact information will be used to notify the
winners and award prizes. Survey information will be used for purposes
of monitoring or improving the use and satisfaction of this site.
If
you feel that we are not abiding by this privacy policy, you should
contact us immediately via telephone at 410-598-5973 or our "contact"
page.
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